Store Operations involve all operations within
Information Systems cover the MVL Intranet,
ACENET, Eagle Browser, Point Of Sale, Microsoft Excel,
Microsoft Outlook, and computer/internet policies.
Financials & Revenue/Sales cover budgeting basics
and procedures, performance reports, ACE Rewards and
Craft Club programs, and sundry income.
Opening & Closing Procedures cover opening and
closing procedures for the stores.
Inventory Maintenance covers all of the
procedures used to ensure accurate inventory counts, the
different types of items, and the programs and
applications that deal with inventory maintenance.
Accounting covers office procedures.
Purchasing/Ordering covers the different types
and systems of ordering.
Receiving covers the receiving procedures of the
Asset Protection covers shrinkage and loss
Safety covers store safety procedures and
emergency action plans.
Customer Service covers customer service
policies, customer complaint resolution methods, and
customer service assessment programs.
Daily, Weekly, Monthly covers the daily, weekly,
monthly tasks and procedures.