Manager Training Manual

Orientation Organizational Structure & Responsibilities Store Operations Advertising/
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Information Systems


MVL Intranet
The intranet site is primarily used as a communication board between the employees in each department. This message board is located on the opening page of each department’s web pages. As employees log into the site each day, they are able to view updated news and notices pertaining to their respective departments. The reason for this communication board is that it provides a simpler and more efficient way to quickly dispatch news and notices rather than having to constantly send out e-mails to everyone every time something comes up. It also increases the likelihood that employees will actually see the messages as compared to e-mails which they might not check on a particular day or at a particular time. In addition to being a message board, the intranet site serves as a backup system for store documents. Authorized users are able to assess these files at their discretion.

Intranet Applications
ACE Hardware & Ben Franklin Crafts Promotional Schedules
~Click on the Advertising tab.
~Click on the Store Documents link.
~Click on either the 200X AceAdSchedHawaii1 excel file or the Craft Store – Calendar of Events folder.
DSR Daily (Net)
~Click on the Operations tab.
~Click on the Store Reports link.
~Click on DSR Daily (Net).
Click on the Operations tab.
~Click on the Operations Documents link.
~Click on the Scoreboard excel file.
Store Budgets
~Click on the Merchandising tab.
~Click on the Shared Documents link.
~Click on Store Budgets FYE 200X folder.
WeStore Reports
~Click on the Operations tab.
~Click on the Store Reports link.
~Click on WeStore Repots.

ACENET serves as the following:
~Communication Board.
~Product Search Engine.
~Ordering System.
~ACE Statements Database.
~Defective Return Claim System.
~Procedure Documents & ACE Reports Database.

Eagle Browser

Point Of Sale

Microsoft Excel
Opening A File
~Click on the Microsoft Excel icon.
~A blank worksheet will appear.
~Click on File on the standard tool bar.
~Click on Open.
~In the Look In box, you can select the folder that you want to open.
~Double click on the file that you want to open.
How To Make Changes To A Document
~There are three basic types of cell entries: labels, values, and formulas.
~A label is text that you enter in a cell that identifies the data in the worksheet.
~A value is a number that you enter in a cell.
~A formula is a calculation that contains: cell references, values, and arithmetic operators.
~Double click on the cell you want to edit.
~Edit the information in the cell.
Creating A Simple Formula
~Click on the cell where you want to enter the formula.
~Type = (equal sign) to begin the formula.
~Enter the first argument. An argument can be a number or a cell reference (i.e. =B1+B2).
~Enter the arithmetic operator (+,-,*,/).
~Enter the next argument.
~For additional formulas: click on Insert on the standard tool bar, then click on ~Function…, and then select the desired function.
Adding Or Deleting A Column Or Row
~Click on Insert on the standard tool bar and then click on Rows or Columns to insert.
~Click on Edit on the standard tool bar and then click on Delete. Select the row or column to delete.
Saving A File
~Click on File on the standard tool bar.
~Click Save.
~In the Save In box, select the folder that you want to save the file in.
~In the File Name box, enter the desired name for the file.
~Click Save.
Printing A File
~Click on File on the standard tool bar.
~Click Print.
~Select the correct printer and desired settings.
~Click OK.

Microsoft Outlook
Creating A Message
~On the File menu, point to New, and then click Mail Message.
~Enter recipient names in the To:, Cc:, or Bcc: boxes. Separate names with a semicolon (;). To select recipient names from a list in the Address Book, click the To or Cc button.
~In the Subject box, type the subject of the message.
~In the message body, type the message.
~Set message options, if you want.
~Click Send.
Creating A Contact
~Do one of the following:
   -Create a contact.
   -Create a contact in a public folder.
   -Create a contact from an e-mail message you receive.
Adding A Contact
~In an open message, right-click the name that appears on the From line, and then click Add to Outlook Contacts on the shortcut menu.
Scheduling A Resource
~In Calendar, on the Actions menu, click Plan a Meeting.
~Click Add Others, and then click Add from Address Book.
~In the Type name or select from list box, enter the name of a resource you want at the meeting.
~After you enter each resource, click Resources.
~Click OK, and then use the scroll bars to view the free/busy time for invitees.
Printing An Email
~In the message list, select, but do not open, the message or messages that you want to print.
~On the File menu, click Print.
~Select settings and Click OK.

The use of the store’s systems is for company business and for authorized purposes only. Brief and occasional personal use of the electronic mail system or the internet is acceptable as long as it is not excessive or inappropriate, occurs during personal time (lunch or other breaks), and does not result in expense to the Company.

Prohibited Associate Conduct Subject To Corrective Action:

~Illegal copy or distribute company licensed software or the use of illegally copied or distributed software on company-owned PCs.
~Unauthorized copying, use or distribution of licensed software or documentation for personal use.
~Installing software not licensed, purchased or approved by MVL.
~Visiting internet sites that contain obscene, hateful or other objectionable materials.
~Conducting illegal or inappropriate activities via the internet such as gambling.
~Actions that damage or attempt to damage, misappropriate or sabotage any company computer system, information or property.
~Utilization of company hardware or software for a non-business purpose or application without prior approval.
~Improper or unauthorized use, alteration or removal of any master files, tapes, disk and/ or printouts or other information proprietary to MVL.
~Unauthorized removal of company-owned computer equipment or other company property including software from company premises.
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